Ridley-Tree Cancer Center
MyChart
1-800-472-6786

Sansum Clinic Now Offers Direct Scheduling

You can now schedule an in-person or Telehealth appointment directly online with Direct Scheduling, which is available on MyChart. Once you’re connected with a Sansum Clinic care provider, you can select the option to schedule an appointment entirely online, any time of day, at your convenience.   You can also add your name to a Wait List so you can be notified when a sooner appointment opens up.  

We have added these features because we have heard that patients wanted some additional self-service options. But please remember, you can always call us.  We are here for you!

  • Allergy
  • COVID-19 Vaccines, Boosters and COVID-19 Tests
  • Dermatology
  • Endocrinology
  • ENT
  • Facial Plastic Surgery
  • Flu Clinic (September through December)
  • Gastroenterology
  • Goleta Family Practice Same Day Appointments
  • Mammography/Breast Imaging (some restrictions based on gender and age)
  • Neurology
  • Nephrology
  • Ophthalmology
  • Optometry
  • Orthopedics
  • Pain Management
  • Pediatrics & Adolescent Medicine Same Day Appointments
  • Pulmonary
  • Podiatry
  • Primary Care - Family Medicine & Internal Medicine at Pesetas, Pueblo, Carpinteria, State Street, Goleta and
    Solvang Country Clinic
  • Urgent Care Same Day Appointments
  • Urology

MyChart Wait List

If you schedule an appointment but want the option to be seen sooner if an appointment opens up, you may see an option to add yourself to the waitlist. Check the waitlist box to be notified if an earlier appointment becomes available.

 

Direct Scheduling Step-by-Step

To get started, log in to MyChart and search the menu for “Schedule an Appointment” to go to the scheduling page.

Direct Scheduling View in MyChart

Choose the type of appointment you’d like:

MyChart Appointment Type View

Choose the date and time you’d like to be seen:

MyChart date and time view

Confirm a few details by following the on-screen prompts, and that’s it!

Grid of appointment details within MyChart


Not signed up for MyChart?

If you’re interested in signing up for MyChart, simply ask a staff member during your next appointment or click here. The MyChart app can be downloaded from any major app store.

Once you have a MyChart account, you will have access to all the features of the app. You can:

  • View and download visit summaries from previous visits
  • View, schedule, request or cancel appointments
  • Review health topics and discharge instructions
  • View and pay your bill
  • Sign up for e-statements (do we have this?)
  • Communicate with your healthcare team
  • View medications
  • Track and view your lab results and imaging tests
  • Review your immunizations, allergies and medical history
  • Track conditions such as diabetes, asthma, and COPD
  • Share your medical record with outside providers

Cancellation Policy

Canceling and rescheduling appointments for a variety of reasons is a normal part of providing healthcare. However when patients fail to show up for visits, or cancel at the last minute, we are unable to fill the open slots and provide the best access to care. Our new no-show/same day cancellation policy, where a $30 fee will be charged for appointments where patients fail to arrive or cancel within 24 hours, is our attempt to encourage better communication regarding visits. We offer text reminders for all appointments so patients are aware of upcoming appointments. If there are extenuating circumstances like a sudden illness or emergency, patients can call us to explain, and no charge will be issued. Again, the goal here is to shape behavior so we can preserve all open appointment slots each day for patients who need care.  (CenCal and UHC HMO patients are exempt from this policy.)