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California Office of the Patient Advocate
“I received the ultimate customer service from the staff, nurse and doctor. I will always feel comforted and optimistic about receiving the best treatment available when I need their services again.”
“Dr. Stuart Segal was very professional and kind. He was thorough in reviewing my medical history and examination. Dr. Segal took the extra time to explain the disease process of arthritis and the possible best choices of treatment available to me. He also completely answered every question that I presented to him. I left his office feeling extremely confident of his professional expertise. He made me feel as if he was not only concerned about me as a patient, but as a human being as well.”
“Last week I reluctantly went to the clinic to get my yearly mammogram. I was reluctant because of how difficult it has been the past few years because I am disabled and have to use a wheelchair. I am overweight and while I blame no one, there have been nurses that were unsympathetic to my immobility and went so far as to tell me that maybe I should tell my doctor I didn't want to get checkups anymore. Thankfully this visit God sent me an angel named Peggy! She greeted me with a smile and pushed my wheelchair into the exam room without a second thought. She conducted the entire exam with me sitting in my wheelchair no matter how difficult, going as far as removing the arms so I wouldn't have to try and stand. She took all the pictures she needed and was assertive but kind . Truthfully I was shocked that she was able to conduct the exam the way she did. It was the best experience I've ever had getting a mammogram. I would just like to thank Miss Peggy and recommend her for praise. May God bless her the way he blessed me with her help! Please see to it that the people in Radiology hear of her kindness and professionalism. ”
“Dr. Sovilj has been my primary care physician for over ten years and her professionalism, attention to detail and diligence continue to amaze me. She does not miss a beat - always and I do mean always a step ahead of any problem. I am forever grateful. Thank you Dr. Sovilj.”
“A special thanks to Dr. Carin Craig. She is always a great listener and she always responds with additional helpful advice. Everything is always handled with professionalism and with great courtesy.”